Working in collaboration with Google, ReSound has developed a “Audio Streaming for Hearing Aids” (ASHA) for Android 10. This incredible development will allow hearing aid users to stream music and calls directly to their device, making life so much easier as there is no need for a secondary device such as a Telecoil.

What makes this technology even better is that it uses a groundbreaking new “low energy Bluetooth,” meaning the Bluetooth connections will not drain your cell phone battery.

Android users could previously connect their hearing aids to their Android phones using the ReSound 3D app, but only basic features such as volume and program changes could be accessed.

The new streaming feature is available with the latest release of Android 10 only and can be used in conjunction with devices such as the Google Pixel 3 line of smartphones and also the Samsung Galaxy 9’s and 10’s.

If you have the ReSound LiNX Quattro hearing aid you are one of the first lucky people to be able to access this advanced technology. The following instructions will provide you with all the information you need in order to start using this new technology.

Check if Your Android Device Can Connect to Your Hearing Aids

1. Head to your Google Play app and in the search field, enter “ReSound Smart 3D” and download the app. Once downloaded, open the app and click the tab “Get Started.”
2. Follow the instructions that pop up on the screen and connect your hearing device to your phone or tablet.
3. You will then see one of three screens depending on your connectivity.

Screen Option 1 – All Connected

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Now, this is good news – this means your Android device and your hearing aid are compatible and they have been automatically paired.

For those of you who have recently purchased any of our premium technology then this step should work seamlessly, and connection should not be an issue.

Screen Option 2 – Settings Changes Required

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If you see red warning icons on your “status” and “my ReSound” along with a red warning icon next to “Direct Audio Streaming” unfortunately this means that pairing has not been successful.

Luckily, you should be able to fix this easily by selecting the “Direct Audio Streaming” option where you will be presented with a set of instructions to follow, which will fix the issue and pair your device with your hearing technology.

Screen Option 3 – Not Compatible

Your hearing technology is not compatible with your device if the following warnings appear – two warning badges on “Direct Audio Streaming” and “My ReSound.”

As mentioned above only certain Android 10 phones will be able to stream. If you are having trouble you may wish to speak to your carrier who should be able to advise whether your model will be getting the updated operating system or whether you will need to upgrade to access this new technology.

New Android phones will launch with the new Android 10 operating system, so it is only older devices that will not be able to access it.

What Next?

Hearing aid technology can be tricky to get to grips with and while we welcome advancements in technology with open arms as we know the impact it can have on our patient’s lives; we appreciate it can be difficult to get to grips with the changes for a little while. Please remember that we are always here to help. Our highly skilled audiologists can provide information and support so please don’t hesitate to get in touch.

Perhaps you currently wear the latest ReSound LiNX Quattro device but are struggling to connect to your Android device, or maybe you want to upgrade your hearing technology so you can access the new ASHA features, then why don’t you schedule an appointment today.